Data Security and Backups

Showing posts with label data backup. Show all posts
Showing posts with label data backup. Show all posts

Tuesday, 16 August 2011

9 Things to look for when choosing Online Backup


As discussed in my previous PowerPoint presentation on Slideshare regarding Online Backup, I have received feedback from a couple of people regarding what things should be look into before going for Online Backup. This prompted me to make a list of a “must haves” for Online Backup.

1. Reliability
You should know how long the service provider is in market. Check their testimonials on their website or you can check their reviews provided by existing users. There are many review websites available on internet which gives analysis and features of the service provider. You can come to know their strengths and weaknesses.

2. Affordability
Backup Service should be cost affordable and help you save time. Imagine the amount of money that you shall invest in purchasing media / dedicated hard drives or built a backup server. Do the calculation of how affordable it shall be?

3. Data Storage Facility of Service Provider
Check the data storage facility.
§  How is the datacenter environmentally located?
§  What are the power facilities at data center
§  Cooling facilities at data center

4. How can you access your data
§  Is your data available 24x7
§  What about down time
§  Check the past down time analysis. In case, if required is there
    a option you can collect your data physically or can be send
    to you.
§  Is the data remotely accessible?

5. Security practices followed at Datacenter
§  How secured is the Datacenter
§  How can the customer or any external person get access to
    their Data servers
§  What security checkpoints are implemented
§  Is the Data center protected with CCTVs / Bio-metric finger
    print access and other latest security measures

6. Support
Support provided by Service provider shall be vital in your smooth functioning of Online Backup. Especially, when there is a restore of data required or a new configuration setup required. Inquire about support options.
§  Whether it is paid or free support
§  What are the means of support for example, chat, phone,
    email or on-site
§  What is the response turnaround time frame

7. Ease of Use
The Software should be easy and convenient to use. The Software should be “one and done” setup and also check restore of data should be simple.

8. Software Features
Prepare your list of features you would require in the Software. Apart from the standard features of the Software for example, if you are looking to backup database of Oracle or MS-Exchange you should check whether the software is compatible to backup those.

9. Initial Backup
Initial Backups are large. If you decide to go for Online Backup plan how you would transfer your first initial backup. If you have data of about 500 GB that can take days or you may have to do transfer at evenings and nights. Some backup providers offer the facility of sending you a encrypted disk and transfer initial data thru the disk to their data center, their after the further backups are quick as generally they are incremental.

Hope the above post gives more in-depth about Online Backup.

Sunday, 7 August 2011

What Files Should I Back Up?

Before getting answer to this question, we should know where data actually is stored or the location of data.
Let me share with you as I had came across an interesting situation with one of my clients.
Almost all the Software’s, when we install we are being asked for “program installation Directory” and thereafter where you want to save your data, as by default can be “Drive letter:\program location directory\data “, you can change this folder where you can save your data or you can also change data path externally by going thru respective file settings like .ini or .cfg. In this scenario, there was a IT person who was leaving the company and a new Techie had taken over. The previous guy had made a change where the data shall get stored to a different folder other than the default one, for our finance Software he did not pass the information to the new techie. The backup process was already in place and they continued the same way. After about a month or so, they were in a situation where they had to restore old data, when they pulled up their backup resources they could not find backup for their finance software. We were been contacted to get the data, one of our specialists went to the site and found out the data storage path was changed and those folders are not backed up. Then came the uphill task for us, to fix their data as there were some errors in data, nevertheless we worked hard and were able to retrieve their data except for last 3-4 hrs of data was lost.
It tells a lesson always verify where your data is and to confirm if there is any change in data path, whether you are doing Online Backup or transferring data to Cloud or using any other media to do backup.
I have listed out a few data / files which can be important. You can keep this as your checklist. You should backup any data which you cannot afford to loose may be your accounting records, inventory records, emails, business contacts etc.


For Businesses

Any data that is critical for your business you should back up. Remember, do not delete the original data after you backup, otherwise you are back with one copy of data. You should have at least two copies of your data and out of which one copy of your data should be off-site.

      Financial data
  §  Backup financial Software data, ERP Software data
§  Backup SQL, Oracle, or any other database used
§  Special database - or financial-software packages may store files in their
   program directories, so be sure to make copies of these, too.
§  Backup Invoices, Billings, Receipts, Payments data
§  Backup Taxation data
§  Backup payroll Software data
§  Backup  inventory Reports, Outstanding Statements of Accounts Receivables
   and Payables
§  Backup Policies, procedure Documents of Company


      MS Office Documents
§  Backup Word / Excel Spreadsheets / Power point presentation documents.
§  While most Windows users store data in their documents folder, there is also a
   tendency to keep files and folders on the Desktop.
§  Backup Desktop, My Documents folders.
§  You can also backup your entire Users folders, which is in C:\Users\Username
   in Windows 7 or Vista, C:\Documents and Settings\Username for Windows XP.
§  Backup PDF files
§  Backup legal contracts, agreements, business plans

      Business contacts and emails
§  Backup Email Dats For example Exchange Server
§  Check with your email service provider - which may offer backup services - on
   its backup and restore policies.
§  Backup Outlook, Outlook Express etc.
§  In Microsoft Outlook, mail data files are commonly located in:
            “C:\Documents and Settings\<username>\Local Settings\Application
             Data\Microsoft\Outlook\*.pst“
§  Backup your business contacts, employees information

      External Programs   
§  Backup those programs running on CEO’s / CFO’s or Executives Laptops or
   any other device that they use.
§  They may have installed some software’s and never backed up those. For
   example,I had one of our clients whose Finance Head use to a 3rd party
   Software for storing all his important notes, and he had never done backup for
   the same. Most system administrators do not look at their important
   documents nor they are being informed that those need to be backed up.

      Bookmarks or Favourites 
  §  Backup all your bookmarks, favourites in your Browser or users browser. 
  §  If you are a Firefox user, did you know that Firefox backs up your bookmarks
         all along?



For Individuals Users

Pretty much anything on your computer you feel is important you should backup. Here’s a partial list:

      MS Office Documents
§  Backup Word / Excel Spreadsheets / Power point presentation documents.
§  Backup data that is on “Desktop” as many files shall be on desktop and
   unfortunately, if  one fine day the computer does not boot up and you have to
   reinstall Operating System, desktop files shall be deleted.
§  Backup any other program file types that you use

      Music
§  Backup all music
§  Make sure not to forget, especially if you have paid for MP3’s you downloaded

      Pictures and Videos
§  Make sure you backup your pictures and videos.
§  Any time your hard drive crashes you may loose all your pictures and videos,
   you might not have paid anything for that but you shall loose all your memories
   which shall be worth much more than you paid for music downloads.

      Bookmarks or Favourites
§  Backup all your Bookmarks in your Browser
§  Backup your My Documents folder


Do Not Backup

§  Do not backup any programs, the installation files shall have to be run again.  
§  Do not backup Windows Directory folder, as you shall have to install the
   Operating System again, in case of crash.



System Image
System image is in essence a snapshot of an entire drive(s). It includes all user and system files, configuration data and applications that are present on the drive, plus information regarding disk layout and boot entries. The image can be used to recover a working Windows if your hard disk ever fails, or if you simply want to re-image your OS to an earlier point in time. You can create a System Image once everything is installed and then you can use to restore more easily everything rather than reinstalling everything manually, in case of disk failure. This is called System Image Backup. The only problem in creating such kind of backup is it occupies lot of drive space.

Hope the above helps, see you till next post.